Overview

For our client we are looking for a Application Support

Job description:

We are looking for an Application Support to join one of our customers Support and Service monitoring teams. The primary responsibility is to manage application support for connected solutions inside our customers organization. You will carry our 2nd line support according to the agreed service levels. This requires a good understanding of the user roles, the applications and the services provided. It will entail communication with different departments and suppliers based in both Sweden and other geographical locations. The key responsibilities are:

• Supporting customers by handling incidents and requests

• Analyzing and resolving incidents

• Identifying potential solutions for defects

• Securing knowledge management by documenting and sharing information

• Manage incident status communication with customers and stakeholders

• Contributing with suggestions to improve deliveries

• Participating in maintenance and deployment activities.

Required skills:

• You should be fluent in both written and spoken English

• You should have a master’s degree within computer science or/and experience within the following areas:

• SQL and Oracle

• Java

• Linux

Preferred skills:

• Experience from connected solutions for vehicles

• Experience from application support

Start: 2018-06-25

Duration: 2019-05-31

Location: Gothenburg

Work load: 100%

Working language: English

Please, apply directly through our system with

– your updated CV

– your hourly rate (all included)

– name and telephone number to 2 reference persons eWork can contact (we will contact your reference persons first after contact with you)

– information on when you are available to start

– in the Motivation describe why you are suitable for this assignment – refer to earlier assignments, employments, education and personal qualities.

Tagged as: Java, Oracle, SQL, Application Support

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