For our client we are looking for IT Service team Agents for PC Refresh Rollback
The client have implemented a new innovation IT service solution called Connect IT BAR.
The Connect IT BAR enables users to go directy to the service point and get support directly without calling servicedesk. A ticket will be created by the service personell and the user will get the support they need.
The task is to manage the new computers that come back after refresh because some programs are not compatible with Windows10. It involves receiving the new computer. Obtain the old and make necessary changes so that the user can work on his old computer again.
PC Refresh -Rollback to Win10/Now platform if necessary.
Minimum experience 1 years from working in similar teams.
Extrovert and supporting way of working.
Careful and good administrative ability.
Fluent in Swedish and English
Screening required: Credit Report and Police Register
Work load: 100%
Working language: Swedish and English
Please, apply directly through our system with
– your updated CV
– your hourly rate (all included)
– name and telephone number to 2 reference persons eWork can contact (we will contact your reference persons first after contact with you)
– information on when you are available to start
– in the Motivation describe why you are suitable for this assignment – refer to earlier assignments, employments, education and personal qualities.